Fix Error 0x80070185: The Cloud Operation was Unsuccessful in Windows

Error code “0x80070185” is a frustrating issue that Windows users may encounter when attempting to perform cloud operations, such as uploading, syncing or copying files to cloud storage services like OneDrive. These services have become an integral part of modern computing providing data backup, collaboration, and easy access to files from various devices. In some cases, trying to access files stored in the cloud might trigger the 0x80070185 error in Windows 11 or 10. When faced with the issue, users will find the cloud-related tasks disrupted.

The error code 0x80070185 specifically relates to cloud operations that failed to execute Windows successfully. This problem can manifest in different ways, depending on the context in which the OneDrive task is being performed. One of the primary reasons for cloud operation failure is a lack of stable internet connectivity or any disruption in that. Furthermore, third-party firewall or antimalware applications might also interfere with the OneDrive functionality, preventing it from working correctly. The synchronization data between the local system and the cloud service may become corrupted, causing error during the syncing process. Sometimes, the cloud service provider server may experience temporary outage or technical difficulties resulting in unsuccessful cloud operations. Other software running on the system might conflict with the cloud service, leading to errors during file transfer or sync. See: Fix Error Code 0x8007017C The Cloud Operation is Invalid.in Windows 10.

Error 0x80070185: The Cloud Operation was Unsuccessful

Here is how to fix Error 0x80070185: The Cloud Operation was Unsuccessful in Windows –

Check Internet Connectivity

OneDrive may work perfectly when internet flow is stable and consistent. Check the network connection carefully and ensure that it is running fluently without any data packet loss and latency so that uploading, downloading, copying, etc on Cloud may be operated errorlessly.

Disable third-party Antivirus or Firewall

Third-party antivirus and firewall are often likely to interfere the cloud operations when they misinterpret the services as threats. Disabling the software may help fix the error 0x80070185: The Cloud Operation was Unsuccessful in OneDrive:

1. Navigate to the taskbar’s right side and click on the up arrow (Show hidden icons).
2. Right-click on the antivirus or firewall software icon and select the option that can disable it.
3. If any confirmation prompt appears select Yes.

Allow OneDrive through Windows Defender Firewall

If you are using the built-in Windows Firewall, ensure that it is not blocking the cloud service you are trying to use.

1. Click on Search and type control.
2. Hit Enter to launch the “Control Panel”.
3. Select – “Windows Defender Firewall”.
4. Click on Allow an app or feature through Windows Defender Firewall.
5. Go to the right pane and click on Change settings.
6. In the list, see if OneDrive is included.
7. If not then, click on Allow another app…
8. Select Browse.
9. Find OneDrive.exe and select it.
10. Click on Open.
11. Select Add.
12. Finally, click on OK.

Reset the OneDrive Sync

If the above solution did not resolve the issue, it’s possible that the synchronization data between your local system and the cloud service has become corrupted. In such cases, resetting the sync relationship can help:

1. Press Windows and R keys.
2. Type the following paths one at a time and click on OK.

%localappdata%\Microsoft\OneDrive\onedrive.exe /reset
C:\Program Files\Microsoft OneDrive\onedrive.exe /reset
C:\Program Files (x86)\Microsoft OneDrive\onedrive.exe /reset

Note: If you come across a message “Windows cannot find…” message then don’t worry, run all 3 in sequence.

How to Reset OneDrive Synchronization on Windows 10

Unlink this PC and then link to the OneDrive

Unlinking this PC and linking again may repair the glitches in the connection between OneDrive and computer. Error 0x80070185: The Cloud Operation was Unsuccessful might occur because of the problem with the integration so move forward with the steps:

Unlink account

1. Click on the Cloud icon from the right on the taskbar.
2. Select the settings cog on the OneDrive flyout.
3. Once “OneDrive Settings” appears, go to Account tab.
4. Click on the link saying “Unlink this PC”.

5. From the pop-up, select Unlink account.

Link account

1. Now, click on the Cloud icon from taskbar.
2. You will see OneDrive isn’t connected flyout, click on Sign in button.
3. Type your Email address and click “Sign in”.
4. After loading for some time, select Next.
5. Check the option at your convenience and click on Accept.
6. Your OneDrive folder will be C:\Users\Username\OneDrive. If you want you can change the location.
7. Click on Next.
8. Select Use this folder or Choose new folder as per your choice.
9. On the next window, click on Not now.
10. Again, select Next on the coming windows.
11. Click on Later.
12. Select Open my OneDrive folder.

Sign out and Sign back into OneDrive Online

If the OneDrive 0x80070185 error still persists you should sign out from the Online website of the cloud storage and then sign back in.

1. Go to https://onedrive.live.com/
2. Click on the profile icon from the extreme right of the menubar and select Sign out.

3. Sign back in using your credentials and try working with OneDrive.

Free Storage space

Fully filled storage space in the cloud might give rise to the Operation was Unsuccessful issue. Obviously, you can free up the space in OneDrive easily with a few clicks.

1. Go to the Online OneDrive site using the link in the previous method.
2. Click on Desktop, Documents, and Pictures links and find unnecessary content.
3. Right click on the files and delete them one by one.

Methods:
Check Internet Connectivity
Disable third-party Antivirus or Firewall
Allow OneDrive through Windows Defender Firewall
Reset the OneDrive Sync
Unlink this PC and then link to the OneDrive
Sign out and Sign back into OneDrive Online
Free Storage space

That’s all!!