Sometimes, downloading or purchasing from Microsoft Store becomes difficult as the app returns an error code instead of starting a process. The same happens when 0x80131509 appears while trying to install an app, game, Microsoft 365 product, or create a document in Office. Store is a hub on Windows 11 or 10 This issue is likely to happen also with Xbox app.
Microsoft Store error 0x80131509 seems to have occurred because of corrupted store data, incorrect time and zone, and damaged system files. Furthermore, this may be the result of interrupted internet, sync problem, and outdated version of the app itself. The good news is this error can be fixed with some easygoing methods so nothing to worry about except following them:
Table of Contents
Error code 0x80131509 Microsoft store
Here is how to fix Microsoft Store Error code 0x80131509 in Windows 11:
Switch to another network
Some users reportedly say the error was fixed by just changing the network as the current network configurations may restrict the URLs needed to access by Store, Ofice 365, Xbox, or Minecraft. So, switch to a different network then see if the issue is gone.
Terminate and repair store
Simply closing the application and reopening may solve the issue however you can use the repair tool from Settings. The Windows settings provides terminate, repair, and reset tools to fix a built-in app which can be used as below:
- Press Windows and I to open Settings then click on System.
- Select “System Components” from the right panel.
- Find 3 dots for Microsoft Store and click on it.
- Choose Advanced options.
- Then, click on Terminate.
- After that launch the Microsoft Store freshly and try to install the app.
- If it does not work click on Repair from the Settings app.
- See if the error is fixed now.
See: Fix Microsoft Store Error 0x803fb005 in Windows 11
Reset Microsoft Store
If the previous method does not work does mean the appdata of Microsoft Store may be corrupted and you should reset the application by following steps:
- Go to Settings > System > System Components > Microsoft Store.
- Click on the ellipsis (3 dots) and select Advanced options.
- Select Reset and confirm.
- Restart the computer.
Using PowerShell:
- Click on Search from taskbar and type powershell.
- Select the option Run as administrator.
- Copy following syntax, paste on Windows PowerShell, and hit Enter:
Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
- This will reset uninstall and reinstall Microsoft store; install the app now.
Repair and Reset the Xbox
When the Xbox app encounters this error code resetting and repairing the app will be a potential solution in this case:
- Go to Settings > Apps > Installed apps > Xbox and click on 3-dots.
- Select Advanced options and click on Repair and then on Reset.
- Close and relaunch Xbox and check.
- If you are facing the error code with Minecraft then reset Minecraft in the same manner.
Change Time zone
Time zone set in Windows 11 or 10 affects the app downloading from Microsoft store so change the zone and see if it solves error code 0x80131509:
- Right-click on the Start button and select “Settings” from menu.
- On the app, select Time & language.
- Go to the right and choose Date & time.
- Disable Set time & zone automatically and set this manually using dropdown.
- Click on Sync now.
Sign out and sign in to your Windows account
The error might occur due corrupted user profile so signing out and in can repair the Microsoft Store. This process will refresh the user data saved on Windows ending with fixing the error code:
- Open the Settings app and go to Accounts.
- Click on Sign in using local account instead.
- Enter your PIN for verification and create a local account.
- Once the local account is created again switch back to your administrator account.
Run SFC or System File Checker
Damaged and disintegrated system files may also lead to Microsoft store Error code in Windows 11 or 10. In this case, SFC is a helpful tool to scan, verify, and repair broken and corrupted files. Actually, this command line utility replaces them with fresh files located in %WinDir%\System32\dllcache. So run it using the following guide:
- Press Windows key and type cmd.
- As the result is shown, choose Run as administrator.
- Once you’re on the command prompt, type
SFC /SCANNOW
and hit Enter.
- Wait until the scanning and verification are 100 percent completed and then restart your device.
- Now open the Microsoft store and see if the error code is gone.
Use Reset PC
If nothing has solved the issue then Reset PC can help you fix error 0x80131509 in Windows 11 or 10. This will bring back default settings and configurations where effect of third party programs and incorrect changes will be neutralized.
- Click on the Start and select “Settings” cog.
- From the left menu, select “System”.
- Navigate to right and click on Recovery.
- Then click on Reset PC.
- Choose the option Keep my files.
- Select Local Reinstall on the coming screen.
- Click Next then Reset.
- This will take some time so stay tuned until then and try to install the app.
If Microsoft Word is creating issue
Several users complain that Microsoft Word shows error code 0x80131509, if the same happens to you then you will have to repair Microsoft Office app. Follow the steps for that:
- Press Win + R and type the shortcut appwiz.cpl.
- Program and Features windows will appear; find Microsoft Office and right click on it.
- Select Change to open another window.
- Check the option Quick repair.
- Click on “Repair”.
- This will fix the office issue; if the problem still persists then once more right-click on Microsoft Office and select “Change”.
- This time, check “Online Repair” and click on Repair.
- The process will be long so wait patiently. Once done, create a document and see if the error no longer occurs.
Methods:
Switch to another network
Terminate and repair store
Reset the Microsoft Store
Repair and Reset the Xbox
Change Time zone
Sign out and sign in to your Windows account
Run SFC or System File Checker
Use Reset PC
If Microsoft Word is creating issue
That’s all!!