Fix update error 0xca020007 in Windows 11 or 10 (Solved!)

Recently, the number of users who are trying to update Windows 11 but failing has increased. You might also be unable to download a Windows update and find error 0xca020007, especially on 22H2. However, solutions to this update problem are the same for all the versions whether it is Windows 11 22H2, 21H2, Windows 10 2004, or any other.

Root cause of Windows update error 0xca020007 is a problem with services, particularly with BITS. This service shows as already running but it is not working properly causing the installation process to fail. This situation can appear mostly due to corrupted System files or Windows image aka .wim. Furthermore, broken Windows update components, cache, shortage of disk space, driver issues, and unstable network may also trigger this error.

Update error 0xca020007 in Windows 11 and 10

Here is how to fix update error 0xca020007 in Windows 11 or 10 –

Way-1: Run System File Checker and DISM tools

Error 0xca020007 (KB501842 and other updates) shows because of Services that are responsible to handle Windows updates. We have already mentioned that the services don’t work correctly due to problems with System Files and WIM file. See – Fix Windows 11 or 10 update error code 80200056.

Repairing the Services can solve the existing error code and for this System File Checker and Deployment Image Servicing and Management tools are capable enough. So without getting bothered run them using the below steps –

1. Press Windows and R.
2. Type – cmd.
3. Next, press – Ctrl+Shift+Enter.
4. On the User account control dialog, select Yes.
5. Type the syntax SFC /Scannow.

1. Hit Enter to see the message “Beginning system scan. This process will take some time. Beginning verification phase of system scan. Verification x% complete”
2. Once the percentage reached 100% restart your computer.
3. Go to Settings > Windows update.
4. Click on – Check for updates.
5. See if Update error 0xca020007 is settled now.
6. If the error still persists then now it is time to run the DISM tool and for this Open Command prompt as administrator.
7.  Type the following commands one by one and press enter –

DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth

1. In the end, reboot the device and see if the error is solved now.

Way-2: Restart Background intelligent services and other services that affect Windows update

For many users who are trying to install KB501842 0xca020007 error code appears. If you encounter the same problem then we have mentioned above the BITS service is the main reason behind this.

Therefore, restart the services using the following guide –

1. Click on Start.
2. Type – services.msc.
3. Hit Enter to open the Services window.
4. Find Background Intelligent Transfer Service and right-click on it.
5. Select – Properties.
6. Click the dropdown for Startup type.
7. Choose Automatic.
8. Under Service Status, click on Start.
9. Click Apply then OK.

1. Take the same actions for Windows update and Cryptographic Services,
2. Restart the PC and try to install the update again.

Way-3: Reset Windows update cache and delete the content in SoftwareDistribution

When any Windows update errors including 0xca020007 are generated, corruptions in cache and components are the prominent reasons. But you can clean the cache and repair the components without any problem if you implement the steps ahead –

1. Access the elevated command prompt as you have done in Way-1.
2. Run the following commands –

net stop wuaserv
net stop bits
net stop cryptsvc

1. Now open the File Explorer (Winkey+E).
2. Copy the under-written path –

C:\Windows\SoftwareDistribution\Download

1. Paste this into the address bar and press Enter.
2. Select all the content in the folder and delete them.
3. Now run the below commands –

net start wuaserv
net start bits
net start cryptsvc

1. Restart your computer and try getting the update.
2. In case, the update failed to install again then download this file – Wureset_Windows_11_update.zip.
3. Extract the zip package and browse the folder.
4. Right-click on WuReset.bat and select Run as administrator.
5. Click Yes on the UAC pop-up and press any key to start the reset command.
6. Exit the command prompt and try once more to receive the update.

Way-4: Use Windows update troubleshooter

By default Windows 11 include a set of troubleshooting tools to rectify different errors related to Windows update, keyboard, Network adapter, Power, Store apps, and more.

Coming across 0xca020007 error code indicates that you need to bring Windows update troubleshooter into use –

1. Click on Search.
2. Type – troubleshooter.
3. Press Enter to launch the Settings app.
4. Click on – Other troubleshooters.
5. Go to Windows update and click on Run.

1. The utility will detect the problem, check services and pending restarts, and then repair the issue.

Way-5: Check if the internet is stable

Windows update error most of the time fails because of unstable internet access or power surge. These flaws break the integrity of update files and lead to affect the entire process.

So before moving forward to in-place upgrade carefully check your internet access flow that whether it is stable. Also, make sure that power surge is not a culprit of this unsuccessful Windows update process,

Way-6: Make sure you have enough free space to install the update

One more very necessary thing to check is disk space that can accommodate the Windows update KB501842 or which one you need. A patch has volume in GigaByte and it requires a big room to be installed.

When you haven’t sufficient storage space the Windows update may fail and show error 0xca020007. Hence, follow the guidelines and check the space –

1. Press – Winkey+E.
2. In the Quick access pane in File Explorer, select – This PC.
3. Check the Devices and drives and see how much volume is free on your computer.
4. If there is no sufficient room you can use disk cleanup to evacuate some.

Way-7: Follow In-place upgrade

In-place upgrade is a feature in Windows 11 that reinstalls the operating system straight to the most recent version that includes the latest security patch or cumulative update.

You will not need to separately update the system or install a patch using this feature. This is how –

1. Click on this link.
2. Navigate to ‘Create installation media’ section and click on – Download tool now.
3. Run the Setup file.
4. Select Yes on the prompt.
5. Click Agree on License and terms wizard.
6. Select Upgrade this PC now.
7. Click on Next.
8. Select – Install.
9. Follow the instructions on the screen and complete the installation.

Methods:
Way-1: Run System File Checker and DISM tools
Way-2: Restart Background intelligent services and other services that affect Windows update
Way-3: Reset Windows update cache and delete the content in SoftwareDistribution
Way-4: Use Windows update troubleshooter
Way-5: Check if the internet is stable
Way-6: Make sure you have enough free space to install the update
Way-7: Follow In-place upgrade

That’s all!!